“I wanted to take the time to send through an email to you given your position on the executive team, to express how wonderful our property manager Jackie is. She is always responsive, warm, and continues to go above and beyond to support us, our tenants, and the success of our property. Below is just the most recent example of this, going out of her way to collect a Christmas present from the property that I mistakenly sent there instead of our new home. Jackie has gone to great lengths this year to progress the resolution of some maintenance at our property, despite being borderline ignored by our strata management company. Her ability to continuously politely chase up tradesmen, property managers, etc has demonstrated more patience and kindness than I ever could!”
Lillian, Watson
“I would like to extend my thanks and appreciation to the team for the excellent service provided during my time as a rental tenant. In particular the interactions I had with Tamara and Jackie. Every time I had an issue, no matter how minor they responded quickly and followed up on the progress to ensure a resolution was reached. Both Tamara and Jackie were always professional yet personable and pleasure to deal with.”
William, Braddon
“Jackie has been my trusted property manager for the past three years, and I couldn’t be happier with the experience. Jackie is exceptionally trustworthy and professional, her communication is always clear and timely, and her attention to detail great. What sets Jackie apart is her proactive approach—she anticipates issues before they arise and addresses them seamlessly. Nothing was ever too much trouble, and she consistently went above and beyond to ensure everything was handled smoothly and efficiently. Being posted overseas I found all of this very reassuring. Jackie’s genuine care for both property owners and tenants is evident in everything she does. I always felt she looked after my property as if it were her own, and her dedication and expertise gave me peace of mind.”
Alexander, Latham
